Privacy Policy

Effective Date: 15th January 2024

This Privacy Policy describes how Sheffield Physiotherapy  (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of users (“you” or “users”) who visit (“the Website”) in compliance with applicable data protection laws in the United Kingdom. We are committed to safeguarding your privacy and ensuring the security of your personal information.

Information We Collect

We may collect the following types of personal information when you visit or interact with our Website:

1.1 Contact Information: We may collect your name, email address, phone number, and postal address when you fill out forms on our Website or contact us through the provided contact information.

1.2 Payment Information: If you make a purchase on our Website, we may collect payment card information, billing address, and other payment details. However, please note that we do not store any payment card information. All payment transactions are securely processed by our third-party payment processors.

1.3 Website Usage Information: We may collect information about how you use our Website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of access. We may also use cookies and similar tracking technologies to collect this information. You can learn more about our use of cookies and your choices in our Cookie Policy.

Use of Personal Information

We may use the personal information we collect for the following purposes:

2.1 Providing Services: We use your personal information to provide you with the services and information you request from us, including processing your orders, responding to your inquiries, and delivering customer support.

2.2 Improving Our Website: We may use the information we collect to analyze trends, track user interactions, and improve the functionality and user experience of our Website.

2.3 Marketing Communications: With your consent, we may send you marketing communications about our products, services, promotions, and events. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.

2.4 Legal Compliance: We may use your personal information to comply with applicable legal obligations, such as responding to lawful requests and court orders.

Sharing of Personal Information

We may share your personal information with the following parties for the purposes described in this Privacy Policy:

3.1 Service Providers: We may engage third-party service providers to perform certain functions on our behalf, such as website hosting, payment processing, analytics, and marketing. These service providers have access to your personal information only to the extent necessary to perform their duties and are obligated to maintain its confidentiality.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have any concerns about the security of your personal information, please contact us using the information provided at the end of this Privacy Policy.

Your Rights and Choices

You have certain rights and choices regarding the personal information we collect and process. These include:

5.1 Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections or updates to that information.

5.2 Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the emails or contacting us directly.

5.3 Cookies: You can manage your cookie preferences through our Cookie Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following details:

Sheffield Physiotherapy

476 Ecclesall Road,
S11 8PX
Phone: 0114 268 6677

We will respond to your inquiries and requests as soon as reasonably possible.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any revisions on this page with a revised “Effective Date” and notify you of any significant changes. We encourage you to review this Privacy Policy periodically.

By using our Website, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website.